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    The section info is saved in the submission form but is not emailed.

    Asked by vcfchess on November 02, 2015 at 02:44 PM

    I have a tournament entry form which has a required field to collect the section entered. I am not getting that info in the notifier email but it is in the submission record on Jotform.How do I get the program to include in the email?

    To see the form, go to http://vachess.org/tournaments/zofchak/2015/15_zofchak.html and click on register and pay now.

    Here is an example of the email.

    David Zofchak Memorial Entry ----------------------------------- Question Answer Full Name e w s Address Street Address: 34 City: norfol State / Province: VA Postal / Zip Code: 23502 Country: United StatesBirth Date E-mail ernest.schlich@gmail.com Phone Number (757) 853-5296 USCF ID 10212995 USCF Expiration Date 12/31/2099 Rating 1700 VCF Membership Exp. 9/5/2015 Single Bye (if any) Round 2 My Products Test (Amount: 0.00 USD) Total: $0.00
    Page URL:
    http://vachess.org/tournaments/zofchak/2015/15_zofchak.html

    Screenshot
    saved section not emailed in
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    JotForm Support

    Answered by BJoanna on November 02, 2015 at 05:03 PM

    I have inspected email Notification settings of mentioned form and you did not set correct value of your"Section" field and because of that value that is entered inside of that field is not shown when you receive Notification. Also the name of the field is not set.

    Probably when you added new fields inside of your form,you did not add those fields and values of those fields inside of Email Notification.

    You need to add them inside of your Notification.

     

    Or you can simply create new Email Notification and delete old one. When you create new Notification all fields and values of fields will be automatically added inside of your Email Notification.

    Hope this will help. Let us know if you need further assistance.