- lamonica2785Asked on November 02, 2015 at 03:23 PM
I accidentyle deleted all of my submissions is there anyway to retrieve them. Please help me ASAP!!!!!
- victorAnswered on November 02, 2015 at 05:56 PM
Unfortunately, it is not possible to recover deleted submissions. When trying to erase one submission we get a warning message saying it cannot be undone:
Also when someone tries to erase all submissions it asks for the account password - to make sure they are not erased by accident. (Once you delete a submission it is also deleted from our servers. It is not possible for them to be recovered).
A workaround might be trying to check the email submissions if they are still available on your email, or if you previously downloaded a pdf/csv submission list.
If you need more assistance let us know please.