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lamonica2785Asked on November 2, 2015 at 3:23 PM
I accidentyle deleted all of my submissions is there anyway to retrieve them. Please help me ASAP!!!!!
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victorReplied on November 2, 2015 at 5:56 PM
Unfortunately, it is not possible to recover deleted submissions. When trying to erase one submission we get a warning message saying it cannot be undone:
Also when someone tries to erase all submissions it asks for the account password - to make sure they are not erased by accident. (Once you delete a submission it is also deleted from our servers. It is not possible for them to be recovered).
A workaround might be trying to check the email submissions if they are still available on your email, or if you previously downloaded a pdf/csv submission list.
If you need more assistance let us know please.