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Submission that are incompleteAsked by lasierracheerboosterclub on November 02, 2015 at 04:52 PM
I see on jotform that 8 submission payments are incomplete. I tried to do hit it manually; however, an error was detected.
I have not received payment notification for those either from PayPal.
JotForm Support Manager
Incomplete payments just mean that your users changed their mind in the last minute. Unless there is a glitch in the system. I would recommend you to enable IPN (Instant Payment notification) in your Paypal account to prevent this from happening
Here is more information about IPN
Here are some guides to help you to enable IPN