- limo4meAsked on November 02, 2015 at 05:00 PM
Jotform is not sending emails again. My business depends on these emails getting through to my sales reps. Please resolve!Page URL:
- JotForm Support ManagerJeanetteAnswered on November 02, 2015 at 09:39 PM
According to our mail logs, all the submissions are SENT. There is no a single failure in the log.
So, I would recommend you to whitelist our domains in the CPANEL or talk with your email service administrator to whitelist them.JOTFORM MAILSERVER DOMAINS LIST:us-sub1.jotservers.comus-sub2.jotservers.comaws-sub1.jotservers.comaws-sub2.jotservers.comus-app2.jotservers.comjotservers.comjotmails.comjotform.comamazonses.comemail.amazonses.comjotform.cosecure.jotform.cos3.amazonaws.comstatic-interlogyllc.netdna-ssl.com
- limo4meAnswered on November 03, 2015 at 07:45 PMHello,
None of the provided domains are blacklisted on our servers.
Please look at
Director Of Operations
Direct (626) 703-2432
Fax (888) 384-8010
21205 Main St, Carson, Ca 90745
- JotForm Support ManagerJeanetteAnswered on November 03, 2015 at 11:27 PM
None of these addresses are in our bounce list. Please check the spam folders. Also, the domains should be in the whitelist to make them to work OK.