My submission data is no longer accessible

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    Asked on November 02, 2015 at 05:43 PM



    my submission data from form called "Fall 2015 Move In Options" is no longer available to me.  I am needing the name, phone and cell phone number for all the people who made a submission.  Right now, its only showing the time stamp.

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    Answered on November 03, 2015 at 01:17 AM

    I did check you submissions and hey are indeed missing except for the submissions date.

    I have forwarded this issue to our development team for resolution, you will be updated via this thread.

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    Answered on November 03, 2015 at 02:37 PM

    Im having the same issue, can you please respond to me. 

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    Answered on November 03, 2015 at 05:56 PM

    Hi PerformersSchool  ,

    You posted this in other thread, I already reported your issue :



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    Answered on November 12, 2015 at 03:46 PM
    Has this issue been resolved? I need that data asap.
    *David Ramirez*
    Prado Student Living
    GRAND CAMPUS LIVING, a division of Lincoln Property Company
    7114 UTSA Blvd | San Antonio, Texas 78249
    Main *210-853-0001*| Fax *210-579-8600*
    *David.Ramirez* |
    www. **
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    Answered on November 12, 2015 at 06:10 PM

    It appears that the issue is caused by form modifications. Please note that is not safe to delete fields from published forms.

    In this case you can try:

    1) Cloning your current form to have a duplicate/clone version of the form.

    How to clone an existing form from your account

    2) Restoring the current form to its original structure via Revision History.

    How to View Form Revision History

    It is most likely that you will see the form data once you restore the form.

    Please give it a try and let us know if you need any further assistance.