What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form is grey

    Asked by Vdelmonaco on November 02, 2015 at 07:20 PM
  • Profile Image
    JotForm Support

    Answered by Chriistian on November 03, 2015 at 02:34 AM

    Hi,

     

    Can you please provide us more details regarding your issue? What do you mean by grey? Can you provide us the link to your form so we can further investigate?

     

    We will wait for your response.

    Regards.

  • Profile Image

    Answered by Vdelmonaco on November 04, 2015 at 01:45 AM
    Hello Chriistian,I fixed it...The form was grayed out in the list of all forms. I discovered this form as disabled. I enabled it and now the form works and no longer grayed out. Thank you,Vic
    On Monday, November 2, 2015 11:34 PM, JotForm wrote:

    New response received A new response has been received: Answered by Chriistian Hi, Can you please provide us more details regarding your issue? What do you mean by grey? Can you provide us the link to your form so we can further investigate? We will wait for your response.Regards. View this thread on browser » Unsubscribe Thread 1446536064

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  • Profile Image
    JotForm Support

    Answered by Chriistian on November 04, 2015 at 03:21 AM

    Hi Vic,

     

    I'm glad that you have fixed your issue. If you have further questions, please feel free to contact us. We will be glad to help. 

     

    Regards.