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    Second Email Address Not Receiving Notifications

    Asked by kenjohnson_60174 on November 02, 2015 at 07:32 PM

    On my 1.) Geneva Township General Assistance Application and 2.) GA Save and Continue Form, there are two email addresses entered for notification. The first email (mine, kjohnson_60174) is receiving the notification, the second email (smcmurray) is consistently not receiving it. I've looked over this thoroughly and cannot see why the second email address is not being notified or send a copy of the pdf as requested.

    Page URL:
    https://form.jotform.co/51043277146855

    email receiving continue form assistance and
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    JotForm Support

    Answered by Chriistian on November 03, 2015 at 02:48 AM

    Hi,

     

    I have checked the email log of your email, smcmurray, and I see that emails are being sent successfully. I checked if its in the bounce list but it is not in the bounce list. Have you checked your spam folder?

     

    Regards.