I need to change the credit card associated with my account. How?

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    sphillips
    Asked on January 20, 2012 at 11:39 AM
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    fxr
    Answered on January 20, 2012 at 11:45 AM

    You should have recieved an email from Plimus when your first registered, it will contain a Plimus username which is a long string of numbers. Its not the same as JotForm username. If you are able to find it. Please follow this process:

     

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    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription
    2.  Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
    3.  Log in to Plimus via this page - https://secure.plimus.com/jsp/account_login.jsp
    4.  Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription



    5.  Save the changes you made