JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You initiate a scheduled downgrade by selecting the free plan under your account billing page.
I see you have already initiated a cancellation that will be effected on 2015-11-17, If you want an immediate cancellation you can let us know and we will do it for you.