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ErkanDekkerAsked on November 3, 2015 at 1:42 AM
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SammyReplied on November 3, 2015 at 4:55 AM
You initiate a scheduled downgrade by selecting the free plan under your account billing page.
I see you have already initiated a cancellation that will be effected on 2015-11-17, If you want an immediate cancellation you can let us know and we will do it for you.