my replies are going into a spam folder.

  • Profile Image
    Weatherly Copenhaver
    Asked on January 20, 2012 at 12:23 PM

    This is what i'm recieving, however, they are not in my junk folder. Where might they be?

    Your folder Spam contains one new message.

    Messages in this folder will be deleted after 28 days.

    Summary:

     From: JotForm <noreply@jotform.com>

     Subject: Notification 2

     Size: 1772

  • Profile Image
    Mike_T
    Answered on January 20, 2012 at 06:22 PM

    Hello Weatherly,

    Thank you for contacting us.

    Could you please add the noreply@jotform.com email address to your address book/safe list. I hope it will solve the problem.

    Please give it a try, and let us know if you need any further assistance.