What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my replies are going into a spam folder.

    Asked by Weatherly Copenhaver on January 20, 2012 at 12:23 PM

    This is what i'm recieving, however, they are not in my junk folder. Where might they be?

    Your folder Spam contains one new message.

    Messages in this folder will be deleted after 28 days.

    Summary:

     From: JotForm <noreply@jotform.com>

     Subject: Notification 2

     Size: 1772

  • Profile Image
    JotForm Support

    Answered by Mike_T on January 20, 2012 at 06:22 PM

    Hello Weatherly,

    Thank you for contacting us.

    Could you please add the noreply@jotform.com email address to your address book/safe list. I hope it will solve the problem.

    Please give it a try, and let us know if you need any further assistance.