What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Not Found Deleted by Owner

    Asked by ceramicarts on January 20, 2012 at 01:06 PM

    Created an entirely new form and still getting the same result?

    Page URL:
    https://www.ceramicarts.com/BrushSwag.html

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    JotForm Support

    Answered by Mike_T on January 20, 2012 at 04:14 PM

    Thank you for contacting us.

    If the issue still persists, please provide us with the exact steps to reproduce it. Any additional information would be much appreciated.

    Then, we will be able to proceed with the further investigation.

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    Answered by ceramicarts on January 20, 2012 at 04:35 PM
    If we put up an old form it works, if we create a new one from a clone, it does not, been recreating it all day to try and get it to work.
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    JotForm Support

    Answered by Mike_T on January 20, 2012 at 04:41 PM

    Is this issue solved after cleaning the browser cache too? If it is not, please provide us with the affected form ID.

    Thank you for cooperation.