- ceramicartsAsked on January 20, 2012 at 01:06 PM
Created an entirely new form and still getting the same result?
- JotForm SupportMike_TAnswered on January 20, 2012 at 04:14 PM
Thank you for contacting us.
If the issue still persists, please provide us with the exact steps to reproduce it. Any additional information would be much appreciated.
Then, we will be able to proceed with the further investigation.
- ceramicartsAnswered on January 20, 2012 at 04:35 PMIf we put up an old form it works, if we create a new one from a clone, it does not, been recreating it all day to try and get it to work.
- JotForm SupportMike_TAnswered on January 20, 2012 at 04:41 PM
Is this issue solved after cleaning the browser cache too? If it is not, please provide us with the affected form ID.
Thank you for cooperation.