What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are we not receiving all of our completed forms?

    Asked by lmelendez_jr on November 03, 2015 at 07:24 AM

    Hi we are not receiving all our completed forms, is it something we have done?

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    Answered by KadeJM on November 03, 2015 at 10:56 AM

    Unfortunately, I'm not sure if I understand your issue correctly.

    Are you not receiving the submissions themselves completed?

    Or do you mean the completed submissions by email? Or?

    Can you please elaborate more about your issue or alternatively provide us with a screenshot of the issue you are experiencing so that we can assist you better?