How do I add my credit card information in order to upgrade?

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    llemay
    Asked on November 03, 2015 at 08:17 AM
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    victor
    Answered on November 03, 2015 at 11:26 AM

    I am assuming that you would like to upgrade your account using a CC. The can be done from you ACCOUNT PAGE. Select the BILLING option in this page and you will see all the plans available to upgrade or downgrade

    Notice that the account is on Free status, just select any of the plans and click on Upgrade.

    From here, a window will show up where you can choose the payment schedule and payment method. You can choose either monthly, yearly or bi-yearly plans. 

    Please let us know if this helps or require further assistance.

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    llemay
    Answered on November 03, 2015 at 08:45 PM
    When I click on Account, the 'Billing' Option does not appear in the
    left-hand menu as show here.
    Lorna
    With warm regards,
    Lorna Lemay
    President, LL Concord Consultation & Mediation Services
    CEO Chance Foundation
    Board Advisor, Canadian Institute for Conflict Resolution
    Director, Community Mediation Ottawa
    613-890-8895
    ...
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    Charlie
    Answered on November 04, 2015 at 03:18 AM

    Hi,

    It's either Billing/Upgrade on the account's settings.

     

    Here's a direct guide that you can follow on how to upgrade: http://www.jotform.com/help/331-How-to-upgrade-my-account.

    Do let us know if that helps.

  • Profile Image
    llemay
    Answered on November 04, 2015 at 08:45 AM
    That worked. Thanks!
    L
    With warm regards,
    Lorna Lemay
    President, LL Concord Consultation & Mediation Services
    CEO Chance Foundation
    Board Advisor, Canadian Institute for Conflict Resolution
    Director, Community Mediation Ottawa
    613-890-8895
    ...
  • Profile Image
    Charlie
    Answered on November 04, 2015 at 10:07 AM

    You are welcome.

    Should you need any assistance again, please do not hesitate to contact us here in the forum.

    Thank you.