How do I add my credit card information in order to upgrade?

  • llemay
    Asked on November 3, 2015 at 8:17 AM
  • victor
    Replied on November 3, 2015 at 11:26 AM

    I am assuming that you would like to upgrade your account using a CC. The can be done from you ACCOUNT PAGE. Select the BILLING option in this page and you will see all the plans available to upgrade or downgrade

    How do I add my credit card information in order to upgrade? Image 1 Screenshot 40

    Notice that the account is on Free status, just select any of the plans and click on Upgrade.

    How do I add my credit card information in order to upgrade? Image 2 Screenshot 51

    From here, a window will show up where you can choose the payment schedule and payment method. You can choose either monthly, yearly or bi-yearly plans. 

    How do I add my credit card information in order to upgrade? Image 3 Screenshot 62

    Please let us know if this helps or require further assistance.

  • llemay
    Replied on November 3, 2015 at 8:45 PM
    When I click on Account, the 'Billing' Option does not appear in the
    left-hand menu as show here.
    Lorna
    With warm regards,
    Lorna Lemay
    President, LL Concord Consultation & Mediation Services
    CEO Chance Foundation
    Board Advisor, Canadian Institute for Conflict Resolution
    Director, Community Mediation Ottawa
    613-890-8895
    ...
  • Charlie
    Replied on November 4, 2015 at 3:18 AM

    Hi,

    It's either Billing/Upgrade on the account's settings.

    How do I add my credit card information in order to upgrade? Image 1 Screenshot 20

     

    Here's a direct guide that you can follow on how to upgrade: http://www.jotform.com/help/331-How-to-upgrade-my-account.

    Do let us know if that helps.

  • llemay
    Replied on November 4, 2015 at 8:45 AM
    That worked. Thanks!
    L
    With warm regards,
    Lorna Lemay
    President, LL Concord Consultation & Mediation Services
    CEO Chance Foundation
    Board Advisor, Canadian Institute for Conflict Resolution
    Director, Community Mediation Ottawa
    613-890-8895
    ...
  • Charlie
    Replied on November 4, 2015 at 10:07 AM

    You are welcome.

    Should you need any assistance again, please do not hesitate to contact us here in the forum.

    Thank you.