Downloaded PDF Document is Only Showing Submission Date

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    turszmit
    Asked on November 03, 2015 at 09:40 AM
    2. When I'm reviewing subscriptions via website and I click download pdf -
    I only get a document with date of subscription - should it be like that?
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    KadeJM
    Answered on November 03, 2015 at 10:15 AM

    It appears you're having an issue with your downloaded pdf of your submission showing up empty other than the submission date.

    Currently I noticed that when viewing your submissions from my end those are blank and this would be why your downloaded pdf is blank as well. 

    However, I see you are a user from Poland in Europe so I would recommend that you please try visiting and logging in through http://eu.jotform.com which is our European Server. Then check it again on your end to see if that will correct the issue for you.

    If you continue to be unable to see it then please let us know.

     

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    turszmit
    Answered on November 03, 2015 at 12:51 PM

    Thank you - it works now.

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    PerformersSchool
    Answered on November 03, 2015 at 01:45 PM

    im having the same issue and im in the US  I cant see any of my submission data.
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    KadeJM
    Answered on November 03, 2015 at 04:18 PM

    No problem, thanks for the update about that.

     

    @PerformersSchool

    I understand you appear to be having a similar related issue even though you are in the US but I have moved you to this new thread topic over here.