What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to authenticate Google Integration with EU Accounts

    Asked by turszmit on November 03, 2015 at 09:41 AM
    3. I'd like to have data collected from your form added to google disc
    account. There is a problem when I try to authenticate my account, I get
    this info:
    400. That’s an error.
    Error: redirect_uri_mismatch
    Application: JotForm
    You can email the developer of this application at: jotformsupport@gmail.com
    The redirect URI in the request: https://eu.jotform.com/google/drive/ did
    not match a registered redirect URI.
    Learn more
    Request Details
    That’s all we know.
    google integration not working cant authenticate google error
  • Profile Image
    JotForm Support

    Answered by KadeJM on November 03, 2015 at 10:24 AM

    I see that you are having a problem using one of our Google Integrations.

    Could you please tell us which Google Integration you were experiencing this issue with? Drive? Spreadsheets? or Contacts?

    Can you try this again to see if it will work for you as of now?

    Please let us know if this continues to be an issue.

  • Profile Image

    Answered by turszmit on November 03, 2015 at 01:08 PM

    It still doesn't work - I've tried to authenticate for Google Drive and Google Spreadsheets.

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    JotForm Support

    Answered by Mike_G on November 03, 2015 at 05:06 PM

    Thank you for the additional information given. I would like to apologize for the inconvenience. I was able to reproduce the issue you're having using EU account. I have escalated this to our developers. You will be notified via this thread if there are any updates from them. I'm sorry if I cannot provide any ETA to when this will be fixed, but please be assured that this will be worked on. Thank you. 

  • Profile Image

    Answered by turszmit on November 03, 2015 at 05:45 PM
    Thank you!
    3 lis 2015 23:06 "JotForm" napisał(a):
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 03, 2015 at 10:50 PM

    Thank you for contacting us, if you have more questions, feel free to contact us, we will be glad to help you.

    Cheers.

  • Profile Image
    JotForm Developer

    Answered by deniz on November 04, 2015 at 08:30 AM

    Hi,

    We are sorry for inconvenience. The problem has been fixed and it is working fine by now.

    Thank you for your patience.