What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our client has created a form on a separate account that he would like to 'Port' across to our account?

    Asked by pmgweb on November 03, 2015 at 10:21 AM
    Also our client has created a form on a separate account that he would like to 'Port' across to our account - What information would you need to facilitate this.
  • Profile Image
    JotForm Support

    Answered by Charlie on November 03, 2015 at 10:24 AM

    Hi,

    If your client has a separate account and would like to share his/her forms to your end, he/she can do that by following this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    Do let us know if you need more information on this.

  • Profile Image

    Answered by pmgweb on November 06, 2015 at 05:43 AM

    Hi,

    Thank you for your reply. However it's not a sub account that I need. We already have our client ablt to access forms with a sub account on our account. 

    He has created a form on a new Jotform account which he wishes to bring across into our account (it will then appear on his sub account with us together with all of his other forms.)

     

    Kind regards

     

    Jackie

  • Profile Image
    JotForm Support

    Answered by Charlie on November 06, 2015 at 08:46 AM

    Hi,

    I'm not quite sure if I understand you correctly. To confirm, your client wants to share his forms to your account? If that's the case, he will need to add you as his/her sub user.

    If what your client wants is to MOVE all of his/her forms to your account, then he/she can do that request here in the forum. 

    Example:
    1. We will log in to his/her JotForm account

    2. He/she will then open a new thread here in the forum.

    3. He/she will make a request something like this: "I would like to move the forms [title of the forms] from my account to account username [target account]."

     

    I hope that helps.