- ibloomAsked on November 03, 2015 at 10:24 AM
For some reason the notification emails are not coming to us... Please help.
Thank you!Page URL:
- JotForm Supportashwin_dAnswered on November 03, 2015 at 12:52 PM
Upon checking your record, I found that your email address firstname.lastname@example.org ended up in our bounce list for following reasons:Result: email@example.com is IN the bounce list
Reason(s) : smtp; 554 5.7.1 The message from (<firstname.lastname@example.org>) with the subject of (Contact Form) matches a profile the Internet community may consider spam. Please revise your message before resending.
I have removed it from our bounce it and it should be working fine now. You need to take a closer look at the bounce reason and take corrective steps. Please edit your form's notification email alert and change the subject line.