What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why was my email address blocked by JotForm?

    Asked by SequoiaIMS on January 20, 2012 at 03:38 PM

    After creating a new form, I was attempting to set up email notifications. When I clicked the button to send a test email to the address we always use for JotForms, the following error message popped up: "This email address was blocked by JotForm. Please contact us."

    Why is our email address blocked and what can we do to have it un-blocked?

     

    Thanks!

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    Answered by AtacanC on January 20, 2012 at 07:42 PM

    Sorry about that. Your email address was in our bounce list. I've now manually removed it. It should be working fine now.