Why was my email address blocked by JotForm?

  • Profile Image
    SequoiaIMS
    Asked on January 20, 2012 at 03:38 PM

    After creating a new form, I was attempting to set up email notifications. When I clicked the button to send a test email to the address we always use for JotForms, the following error message popped up: "This email address was blocked by JotForm. Please contact us."

    Why is our email address blocked and what can we do to have it un-blocked?

     

    Thanks!

  • Profile Image
    AtacanC
    Answered on January 20, 2012 at 07:42 PM

    Sorry about that. Your email address was in our bounce list. I've now manually removed it. It should be working fine now.