Credit card information gathering

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    Christy Eidson
    Asked on November 03, 2015 at 11:55 AM

    I received a message saying that my forms violated policy because I ask for credit card information.  Can you direct me on what to do?  The suggestions on your site do not help with my issues.  I gather information to make sightseeing tour reservations.  Some may want to pay in advance, but a lot of people want to pay at the time of the tour.  I ask for that information to avoid people violating our policy, not showing up, and me being left without a payment.  Any suggestions on a fix?

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    Answered on November 03, 2015 at 02:56 PM

    Thank you for contacting us.

    Unfortunately, this is correct, we do not allow the credit card data collection.

    However, this is possible to collect credit card payment details with a Stripe integration in authorization mode. Then, you will be able to charge your customers for custom amounts through your Stripe dashboard. Please see the next guide.

    How to Capture Stripe Payment Authorization

    If you need any further assistance, please let us know. We will be happy to help.