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  • Profile Image

    One Product Item is indented when viewed on Desktop

    Asked by Mds2123 on November 03, 2015 at 01:07 PM

    Hello,

     

    1)  The form looks great on my phone, but one of the 6 items i have for sale appears indented for some reason

     

    2)  

    My product contains alcohol so I have question that asks whether the customer is 21 +.  Is there a way to stop the order form process if the person selects "no" as in they are not 21+?  

     

    3)

     I already have items descriptions, pictures, etc in my jotform order form.  I am trying to implement paypal using my order form,  but it appears customers must enter the same info twice (once on my jotform, once on paypal screen).  Is there a way to make paypal just summarize the info obtained from the jotform I created?
     

    Thanks,

     

    Mike

    Page URL:
    socialice.com/order-form

    Screenshot
    item order form product shrink field position
  • Profile Image
    JotForm Support

    Answered by jonathan on November 03, 2015 at 04:20 PM

    Hi Mike,

    I checked your jotform https://form.jotform.com/53056493768164? but I could not see the indented item when I test the form on my browser

    I do see on your provided screenshot that you have seen this indention. Can you confirm that it was resolved already?

    If still not please tell us if this issue happen on a specific browser and desktop only. We will check further once we get more information.

    --

    We will attend to the other 2 questions separately here

    http://www.jotform.com/answers/696767

    http://www.jotform.com/answers/696765