Submission Date not linking to Google Spreadsheet

  • colabination
    Asked on November 3, 2015 at 1:47 PM

    Hey Jotform,

    I linked one of my forms to a google spreadsheet a few months ago and suddenly, within the last week, the date of submission has disappeared from the spreadsheet. See below.

    Submission Date not linking to Google Spreadsheet Image 1 Screenshot 20

    Please let me know how I can address this issue and why it is happening.

     

    Thank you,

    Felix

    Colabination.com

     

    Jotform Thread 696620 Screenshot
    Page URL: https://secure.jotformpro.com/form/50493959297978
  • Mike
    Replied on November 3, 2015 at 5:57 PM

    The issue is related to missing column title (Submission Date).

    Submission Date not linking to Google Spreadsheet Image 1 Screenshot 30

    In order to fix this you can try to redo/refresh the integration. To refresh it, change any field label on your form (e.g. Website to Website URL) and with the next form submission, the spreadsheet should be automatically restored to its default format.

    Submission Date not linking to Google Spreadsheet Image 2 Screenshot 41

    Please give it a try and let us know if you need any further assistance.