Submission Date not linking to Google Spreadsheet

  • Profile Image
    colabination
    Asked on November 03, 2015 at 01:47 PM

    Hey Jotform,

    I linked one of my forms to a google spreadsheet a few months ago and suddenly, within the last week, the date of submission has disappeared from the spreadsheet. See below.

    Please let me know how I can address this issue and why it is happening.

     

    Thank you,

    Felix

    Colabination.com

     

  • Profile Image
    Mike
    Answered on November 03, 2015 at 05:57 PM

    The issue is related to missing column title (Submission Date).

    In order to fix this you can try to redo/refresh the integration. To refresh it, change any field label on your form (e.g. Website to Website URL) and with the next form submission, the spreadsheet should be automatically restored to its default format.

    Please give it a try and let us know if you need any further assistance.