Not receiving submission email alerts

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    kristie
    Asked on November 03, 2015 at 01:54 PM

    I am needing to know if our jot form is current.  We have stopped getting jot form and need to know if our account is accurate.

     

    Please call me at 913.904.4038

    My company name is Twinfitness

     

    Thanks

    Kristie Winter

    Owner of TwinFitness

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    Mike
    Answered on November 03, 2015 at 04:58 PM

    Thank you for contacting us.

    We do not offer support over the phone. According to your account email history logs, the messages are being successfully sent. We would like to suggest checking a Junk Email / Spam box to see if the messages are ending up there.

    If you need any further assistance, please let us know.