What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving submission email alerts

    Asked by kristie on November 03, 2015 at 01:54 PM

    I am needing to know if our jot form is current.  We have stopped getting jot form and need to know if our account is accurate.


    Please call me at 913.904.4038

    My company name is Twinfitness



    Kristie Winter

    Owner of TwinFitness

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    JotForm Support

    Answered by Mike on November 03, 2015 at 04:58 PM

    Thank you for contacting us.

    We do not offer support over the phone. According to your account email history logs, the messages are being successfully sent. We would like to suggest checking a Junk Email / Spam box to see if the messages are ending up there.

    If you need any further assistance, please let us know.