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    Dropbox issues

    Asked by mobilemarketron on November 03, 2015 at 02:45 PM

    Hi --


    We have a few forms with you and we're experiencing an issue connecting the form to Dropbox.  It states it's connected and working, but none of the forms get forwarded.  





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    JotForm Support

    Answered by Mike_G on November 03, 2015 at 06:12 PM

    Can you tell us which of the form(s) on your account integrated with Dropbox do you experience this kind of issue? Is the integration working before and just stopped working just now? 

    Have you tried removing the integration and reintegrate after? If not, I would suggest you try that and see if it helps. Also, make user you have integrated your form to the correct Dropbox account.

    We will wait for your response. Thank you.