What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dropbox issues

    Asked by mobilemarketron on November 03, 2015 at 02:45 PM

    Hi --

     

    We have a few forms with you and we're experiencing an issue connecting the form to Dropbox.  It states it's connected and working, but none of the forms get forwarded.  

     

    Thanks,

     

    Martin.

    dropbox forwarded thanks integration reintegrate
  • Profile Image
    JotForm Support

    Answered by Mike_G on November 03, 2015 at 06:12 PM

    Can you tell us which of the form(s) on your account integrated with Dropbox do you experience this kind of issue? Is the integration working before and just stopped working just now? 

    Have you tried removing the integration and reintegrate after? If not, I would suggest you try that and see if it helps. Also, make user you have integrated your form to the correct Dropbox account.

    We will wait for your response. Thank you.