Account deleted

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    Jose Behar 
    Asked on November 03, 2015 at 02:53 PM

    Hello,

    I can't login to my JotForm account anymore. It appears that my account "has been deleted" and I don't know what to do, because I did not delete it.

    My form address form:

    https://form.jotform.co/52934966312865

    Thanks a lot for your help.

  • Profile Image
    Ben
    Answered on November 03, 2015 at 06:35 PM

    Please note Jose that your account was deleted as per your request: http://www.jotform.com/answers/292923

    As such you would need to create a new account, but for our own security purposes the old account username is under lock so you will need to use a different username, possibly the email as well while creating the account (but you can change it later on to anything else).

  • Profile Image
    Jose Behar 
    Answered on November 03, 2015 at 06:45 PM

    Yes, but that was on 2013...

    Last week I created a form and now I can't access to it:

    https://form.jotform.co/52934966312865

    Is it possible to recover it creating a new account?