What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account deleted

    Asked by Jose Behar  on November 03, 2015 at 02:53 PM

    Hello,

    I can't login to my JotForm account anymore. It appears that my account "has been deleted" and I don't know what to do, because I did not delete it.

    My form address form:

    https://form.jotform.co/52934966312865

    Thanks a lot for your help.

    Page URL:
    https://form.jotform.co/52934966312865

    account deleted JotForm thanks jotform account
  • Profile Image

    Answered by Ben on November 03, 2015 at 06:35 PM

    Please note Jose that your account was deleted as per your request: http://www.jotform.com/answers/292923

    As such you would need to create a new account, but for our own security purposes the old account username is under lock so you will need to use a different username, possibly the email as well while creating the account (but you can change it later on to anything else).

  • Profile Image

    Answered by Jose Behar  on November 03, 2015 at 06:45 PM

    Yes, but that was on 2013...

    Last week I created a form and now I can't access to it:

    https://form.jotform.co/52934966312865

    Is it possible to recover it creating a new account?