What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    integração de carregar arquivos no android

    Asked by duarte_flavi on November 03, 2015 at 03:09 PM
    Android
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    JotForm Support Manager

    Answered by Jeanette on November 03, 2015 at 06:31 PM

    Can you please elaborate with more details your question?

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    Answered by duarte_flavi on November 03, 2015 at 07:37 PM

    Sorry. 

     

    After creating my form and incorporates it to my app on android sitema, the "Upload Files" does not function. What am I doing wrong?

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    JotForm Support Manager

    Answered by Jeanette on November 03, 2015 at 11:18 PM

    You must make the form mobile responsive, please check this guide for more help.

    http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive

     

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    Answered by duarte_flavi on November 04, 2015 at 09:02 AM

    Hi.

    The form had already been set to the responsive mobile, however the option "Formularios Fields> upload files" this is useless. It does not work. All functions work except the "Upload Files".

    System iOS in the form works perfectly. Loads files with no problem, but the android system that does not work.

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    JotForm Support

    Answered by david on November 04, 2015 at 01:09 PM

    There may be issues with Chrome and the native browser on android.  Unfortunately, this is not something that we may be able to resolve.  However, file uploads should work on mobile FireFox. 

    Also, try replacing all the file extensions on your file upload property with just asterisk symbol *. This accepts all file extensions except php and other executable files so this might help. Maybe the image from the mobile device has different file extension.

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    Answered by duarte_flavi on November 04, 2015 at 01:53 PM

    It is not because of it. the same app installed on both platforms: iOS and ANDROID. but only in the IOS FILE LOAD works. In android, it seems I'm not clicking anything. Not that he does not accept files, the fact is that he did not even accept the click.

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    Answered by fabiotrevisan on December 20, 2015 at 05:12 AM

    Olá, em meu formulário já em modo responsive, o comando enviar arquivos não está funcionando, qual configuração devo fazer? não está carregando arquivos pelo celular.

    Obrigado.

     

    Fábio

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    JotForm Support

    Answered by Mike_G on December 20, 2015 at 06:01 AM

    @duarte_flavi,

    Are you referring to this form, http://www.jotform.com/52953349277669? May we also know if this form is embedded on a website?

    I have checked your form on my android device and it seems to be working on my end perfectly.

    Are you still having issues with the File Upload field on your android phone? If yes, please let us know and we will be glad to help you.

     

    @Fábio,

    I have moved your concern to a new thread. we believe that we can better assist our users if they will have a thread of their own for every question that they have to avoid confusion with the answer. You can click this link to the new thread and we will attend to you on that thread. 

    Thank you.

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    Answered by dumboapp on September 19, 2016 at 07:39 AM

    Hello, I'm also having the same problem, I'm using the form in an application and when I click the button, is not open to attach the file.
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    Answered by Irshad on September 19, 2016 at 07:52 AM

    @dumboapp,

    For better assistance, I've moved your question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/935584

    Thank you!