What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cancel subscription

    Asked by macodesigns on November 03, 2015 at 03:13 PM
    cancel subscription
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    JotForm Support

    Answered by david on November 03, 2015 at 06:35 PM

    Hi,

    If you would like to manually cancel your PayPal based subscription, that can be done from within your PayPal account.  You can refer to these instructions to cancel it in your PayPal Account if you wish for it to be immediate:

    (1) Login to your Paypal Account

    (2) Find the latest payment you have made to JotForm or Interlogy

    (3) Click the subscription number for that transaction

    (4) Click on the "Cancel Subscription" button.

    If you have any further questions, let us know and we will be happy to help.