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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am in the US but I am unable to see any Submission Data

    Asked by PerformersSchool on November 03, 2015 at 04:17 PM
    im having the same issue and im in the US  I cant see any of my submission data.
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    Answered by KadeJM on November 03, 2015 at 04:54 PM

    In your initial response via the other user's thread you've stated you are having a similar issue and that you are unable to see your Submission Data. But, I see you have mentioned you're in the US.

    Which form are you having this issue on? Just one or All of them? 

    Additionally, I also went ahead and took a peek at your first form, it's submissions, and a downloaded pdf version but unfortunately I am unable to replicate this same problem.

    I've cleared your form cache for you so I would suggest logging out, then log back in and look again.

    Please let us know if this problem continues to be an issue on your end.

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    Answered by PerformersSchool on November 03, 2015 at 05:03 PM


    Thanks but its still an issue. I have been able to see submission reports from as far back as 9/7 and now I can only see what happened today. I can't see anything from earlier this month or before that. 

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    JotForm Support

    Answered by Kiran on November 03, 2015 at 09:45 PM

    It seems that you have posted in multiple thread on the same issue. Please be noted that it is not required to open or post in multiple threads for the same issue. I see that the issue is already been forwarded to our backend team to take a look at the thread below. 


    If you have any questions with the issue, we request you to follow-up on the other thread.

    Thank you!