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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to have Paypal Payment using my existing Order Form

    Asked by Mds2123 on November 03, 2015 at 04:19 PM
     I already have items descriptions, pictures, etc in my jotform order form.  I am trying to implement paypal using my order form,  but it appears customers must enter the same info twice (once on my jotform, once on paypal screen).  Is there a way to make paypal just summarize the info obtained from the jotform I created?
    payment form paypal form
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    JotForm Support

    Answered by jonathan on November 03, 2015 at 04:55 PM

    Please review the user guide: -How-to-pass-a-calculation-to-a-payment-field

    You can setup your jotform http://www.jotform.us/form/53056493768164 to collect the Payment to your paypal account by passing the Calculated value from the Order form to the Paypal field.

     

    You can try my demo form https://form.jotform.com/53066518282962?

    Hope this help. Let us know if you need further assistance.

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    Answered by Mds2123 on November 03, 2015 at 05:13 PM

    1) Sorry I am not being clear enough, and I'm not sure of all the terminology so I apologize and thank you for your patience.  I want my customers to actually pay using paypal on paypal.com so it is more secure.  So I want the grand total/my products total (which are the same amount) to transfer to paypal.com so they can enter their payment information there, not on my website.  Is this possible?  The address/contact info on my form is for the delivery only, not payment.  

    Is there any way we can have a short phone call?

     

    2)  If someone is not 21 or older, I don't want them to be able to purchase my product.  I added conditional rules which say it will go to page 4 (which is fine), but there is still an option to submit, which would "waste" one of my submissions.  Is there a way to add a condition if they select "no" they are not 21, then the option to submit a form is taken away or hidden?

    Thanks,

     

    Mike

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    JotForm Support

    Answered by jonathan on November 03, 2015 at 06:36 PM

    Thank  you for the explanation.

    #1

    In this case, you can just add the Paypal Payment Tool as normal.

    Follow the user guide: -Setting-Up-Your-First-Order-Form

    For more detailed Payment Form, this user guide should help as well

    user guide: -How-to-add-options-to-Payment-Forms

     

    #2

    Yes, you can simply REMOVE the Submit button in the form.

    This way there is no other means to submit/send the form.

    But take note that you will not be able to know either if an end user uses your form. You will not be able to capture/collect any data since the form was not Submitted at all.

    You can test again on the demo form https://form.jotform.com/53066518282962? 

     

    Thanks.

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    Answered by Mds2123 on November 04, 2015 at 11:40 AM

    In response to question 1, I only want paypal to take the total from my order form.  The way you are suggesting means my customers will have to enter the same info twice.  I want customers to fill out the flavor/quantity on my jotform, and then I want that info to transfer to the paypal webiste (like on last image I sent you) will item summary, so they can make payment there.  

    Thanks,

     

    Mike

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    Answered by Mds2123 on November 04, 2015 at 11:44 AM

    For # 2, that is exactly what I want, but I can't figure out how to do it from my end.  Can you do exactly what you did on the link, to my form?  

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    Answered by Mds2123 on November 04, 2015 at 12:37 PM

    Can we please schedule a call or something?  I am going to launch a facebook campaign with this form so it is very important I get done ASAP.  You  have been very helpful. 

    Thanks,

     

    Mike

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    JotForm Support

    Answered by jonathan on November 04, 2015 at 03:54 PM

    Hi Mike,

    Sorry for the delayed response. We do not have over-the-phone support though. So we cannot give you a call.

    For #1

    Since you will add the My Products using the Paypal Tool, then you can remove the individual fields for the Order Form you have created.

     

    You can add the Quantity and Taxes as well on the Paypal tool.

     

    user guide: -How-to-add-options-to-Payment-Forms

    You can test my demo form http://form.jotform.com/53075910561958? . Submit this form to see the Paypal payment screen.

     

    You can also clone this demo form http://form.jotform.com/53075910561958?  to review it on your own Form Builder

    user guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

     

    For #2

    I just placed the Submit button before the Page Break 4 (or before the page for the non 21+ years old)

    See image below

     

    Let us know if you need further assistance.

     

     

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    Answered by Mds2123 on November 04, 2015 at 05:05 PM

    How can I upload pictures like you did?  I see that you can ad a upload option for the form user, but I am trying to upload a picture for the creation of the form.  How do I do this?

     

    Mike

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    JotForm Support

    Answered by jonathan on November 04, 2015 at 08:52 PM

    When in the Payment Configuration Wizard, you can add the images to the products/items using the image URL option... like this

     

    Example, I used your uploaded images from your original order form.

    http://www.jotform.com/uploads/Mds2123/form_files/sangria_pop_and_drink.png

     

     

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    JotForm Support

    Answered by jonathan on November 06, 2015 at 09:43 PM

    Your latest response did not get through on this thread.

    But I was able to read it via the email.

    ---

    Answered by Mds2123

     

    Is using stripe in this fashion considered secure?  I feel like it wold be safer if the checkout went to the stripe website, but this is out of my league.  I tried to apply a ssl certificate but my server won't support it.  Please let me know your thoughts.

     

    Thanks,

    ---

    We will respond to it separately since its about a different topic

     

     

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    JotForm Support

    Answered by jonathan on November 06, 2015 at 09:48 PM

    As it turned out I could not create a separate post for your other question. So I'll just answer it also here.

    --

    You can also use Stripe Payment Tool as an alternative to the Paypal Pro.

    link: http://apps.jotform.com/app/stripe_integration 

    The Payment form setup should still be the same. It will just use a different payment tool (i.e. Stripe instead of Paypal Pro)

    It is always secure because it will use the 3rd party Payment Gateway (either Payapl or Stripe is secure)

    If you have other question please create a separate post for it using this http://www.jotform.com/contact/

     

    Thanks.

     

     

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    Answered by Mds2123 on November 09, 2015 at 06:57 PM

    Please see attached picture

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    JotForm Support

    Answered by EltonCris on November 09, 2015 at 09:22 PM

    I have added that condition in your form for your convenience. Kindly check.

    Here's the condition if in case you want to recreate it yourself.

    Hope this helps!

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    Answered by Mds2123 on November 10, 2015 at 10:43 AM

    Can you please add this to the form titled "Social Ice" ASAP?  I don't want to mess it up.

     

    Thank you,


    Mike

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    Answered by Mds2123 on November 16, 2015 at 11:34 AM

    Thank you Elton.  

    I know want to add various Cities to my form.  I want people to be able to choose from Austin, Houston, San Antonio, or Dallas.  Depending on what city select, they will only be able to chose certain days for delivery.

     

    For example:  

    If they select Houston:  The only deliver dates are 11/19 and 11/20

    If they select Austin:  Only delivery dates are 11/17 and 11/18, etc.

     

    Can this be done? 

     

    Thank you

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    Answered by Ben on November 16, 2015 at 02:00 PM

    Hi Mike.

    Please do note that we can only assist with one issue / question per thread, meaning that you should always create a new thread for a different subject.

    Having that said, I have moved your latest reply to a new thread here: http://www.jotform.com/answers/705737 where you should reply back shortly in regards to the same.

    In future, please do open a new thread by going to here: http://www.jotform.com/contact/

    Thank you.