What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to access the condition fields editor within Jotform.

    Asked by MaidTeamSix on November 03, 2015 at 05:23 PM

    When I went to edit my booking form within the Jotform editor, it would not allow me to make edits to the conditional fields. I tried selecting the conditions editor from the 'field properties', also the 'conditions' button at the top. They buttons did not seem to be working.

    JotForm unable to access condition fields booking form properties conditions editor
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    JotForm Support Manager

    Answered by Jeanette on November 03, 2015 at 07:14 PM

    As a temporary solution, please login to  http://www.jotform.com/?old in order to access the old wizard. We have informed our backend team about the situation.