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scrollable terms not showingAsked by jolomero on November 03, 2015 at 05:31 PM
I used to have a box for terms and conditions attached to my form. Recently it has gone missing. When I have returned to the form I can no longer see it.
I tried replacing the widget with another type of scrollable form, but I can't see it although the space for it is there.... see screenshot below:
Also, this is causing a problem on my website as the registration form is dependent on the terms being accepted.
We apologize for any inconvenience caused.
I think it was just a temporary lag or browser cache issue because when I checked now, I can see the scrollable terms fully on your jotform http://www.jotformpro.com/form/51957720232959
Please check again on your side. Let us know if issue still persist.
Thank you, this does seem to be OK. What I did uncover however was that one of my browser plugins was blocking the window as it was reading it as a popup.
Thank you for taking the time letting us know all is good now. :)
Feel free to contact us again anytime should you need our assistance.