Missing/Blank submissions

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    PerformersSchool
    Asked on November 03, 2015 at 06:06 PM
    Ours are not please help. There is no submission data for dates before 10.27.15
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    david
    Answered on November 03, 2015 at 06:08 PM

    Hi,

    I ran the fix on your account.  Your data should be restored within an hour or so.  If it is not, let us know and we will forward this to our developers to restore it manually.

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    PerformersSchool
    Answered on November 03, 2015 at 08:23 PM

    Hi 

    Its still not working. Thanks

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    Kiran
    Answered on November 03, 2015 at 09:47 PM

    I see that the issue is already been forwarded to our backend team to take a look on a separate thread below.

    http://www.jotform.com/answers/696650

    If you have any questions with the issue, we request you to follow-up on the other thread.

    Thank you!