What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Missing/Blank submissions

    Asked by PerformersSchool on November 03, 2015 at 06:06 PM
    Ours are not please help. There is no submission data for dates before 10.27.15
  • Profile Image
    JotForm Support

    Answered by david on November 03, 2015 at 06:08 PM

    Hi,

    I ran the fix on your account.  Your data should be restored within an hour or so.  If it is not, let us know and we will forward this to our developers to restore it manually.

  • Profile Image

    Answered by PerformersSchool on November 03, 2015 at 08:23 PM

    Hi 

    Its still not working. Thanks

  • Profile Image
    JotForm Support

    Answered by Kiran on November 03, 2015 at 09:47 PM

    I see that the issue is already been forwarded to our backend team to take a look on a separate thread below.

    http://www.jotform.com/answers/696650

    If you have any questions with the issue, we request you to follow-up on the other thread.

    Thank you!