What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I tried downgrading to a Starter plan but I get this error
Error cancelling your subscription.
Please get in contact with our support team.Sorry for the inconvenience.
Support team links to this forum.
JotForm Support Manager
According to our records the subscription was canceled successfully. So the subscription reference number :75836806 should not charge your CC anymore.