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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to edit some portions of my form inside of Form Builder

    Asked by alanbam on November 03, 2015 at 09:04 PM

    http://www.jotform.com//?formID=50217462585153

     

    There is text from your website blocking me from editing portions of my form.  Can you fix this please?  Thank you.

    Page URL:
    http://www.jotform.com//?formID=50217462585153

    form template template edit form
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    JotForm Support

    Answered by BJoanna on November 04, 2015 at 03:55 AM

    Sorry for inconvenience this may caused you.

    I have logged in to your account and I was able to see mentioned issue. 

    I have also cloned your form and I was able to replicate mentioned issue on my account as well.

     

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.

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    Answered by alanbam on November 04, 2015 at 04:22 AM

    Thank you.

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    JotForm Support

    Answered by mert on November 04, 2015 at 09:14 AM

    Hi there,

    On behalf of my colleague Bojana, you are kindly welcome. Now, I checked the status of the reported problem, the problem has not been fixed yet.

    You will be informed about the updates on this thread.

     

    Thanks.

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    JotForm Developer

    Answered by hasan on November 05, 2015 at 02:07 AM

    Hello,

    It seems like you defined a custom css rule that affect the height of your form.

    I don't know if it is necessary. If you want to keep that rule, you need to redefine it every time your form height changes (adding new questions).

     

    Have a nice day.

     

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    Answered by alanbam on November 05, 2015 at 05:40 AM

    I removed that.  I have no idea how it got there in the first place.  Thank you.

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    JotForm Support

    Answered by mert on November 05, 2015 at 07:05 AM

    Hi again,

    On behalf of our developer, you are most welcome.

    If you encounter any other problem, please know that you can always reach us on Support Forum.

     

    Have great day.