Unable to edit some portions of my form inside of Form Builder

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    alanbam
    Asked on November 03, 2015 at 09:04 PM

    http://www.jotform.com//?formID=50217462585153

     

    There is text from your website blocking me from editing portions of my form.  Can you fix this please?  Thank you.

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    BJoanna
    Answered on November 04, 2015 at 03:55 AM

    Sorry for inconvenience this may caused you.

    I have logged in to your account and I was able to see mentioned issue. 

    I have also cloned your form and I was able to replicate mentioned issue on my account as well.

     

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.

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    alanbam
    Answered on November 04, 2015 at 04:22 AM

    Thank you.

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    mert
    Answered on November 04, 2015 at 09:14 AM

    Hi there,

    On behalf of my colleague Bojana, you are kindly welcome. Now, I checked the status of the reported problem, the problem has not been fixed yet.

    You will be informed about the updates on this thread.

     

    Thanks.

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    hasan
    Answered on November 05, 2015 at 02:07 AM

    Hello,

    It seems like you defined a custom css rule that affect the height of your form.

    I don't know if it is necessary. If you want to keep that rule, you need to redefine it every time your form height changes (adding new questions).

     

    Have a nice day.

     

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    alanbam
    Answered on November 05, 2015 at 05:40 AM

    I removed that.  I have no idea how it got there in the first place.  Thank you.

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    mert
    Answered on November 05, 2015 at 07:05 AM

    Hi again,

    On behalf of our developer, you are most welcome.

    If you encounter any other problem, please know that you can always reach us on Support Forum.

     

    Have great day.