Why My Submissions are Showing Empty Data?

  • Profile Image
    cljclj
    Asked on November 03, 2015 at 11:41 PM

    While I received several forms from people, I can not see people only in Any submission dates. PLEASE HELP! I lost everything except the dates in sum ...

     

    Moreover, when I receive an order, I do not have any email and the one that ordered no longer receives his mail confirmation when everything marcahit although there are still a few days.

     

    I lost everything !

     

    Help ...

  • Profile Image
    mert
    Answered on November 04, 2015 at 08:45 AM

    Hi there,

    As far as I can see from your account, you have moved your data to EU servers recently, that's why you are not showing your submissions data with the http://www.jotform.com/ URL.

    To show your submissions' data, you need to enter JotForm with the URL https://eu.jotform.com/.

    When I tried to show your submissions with the EU URL, I was able to see the data of your submissions. Please, try this method and let us know the result.

     

    Thanks.