Iv'e changed notification recipient's email in one of my forms and it still sends to the old recipient's email address

  • yuno89
    Asked on November 4, 2015 at 6:23 AM

    This is my form: https://form.jotform.me/53055710420443

    Iv'e changed notification recipient's email:

    Ive changed notification recipients email in one of my forms and it still sends to the old recipients email address Image 1 Screenshot 30

    I clicked OK.

     

    Now I send a Test email to check and it gets to the old address

    Ive changed notification recipients email in one of my forms and it still sends to the old recipients email address Image 2 Screenshot 41

     

    Thanks for helping

  • Charlie
    Replied on November 4, 2015 at 10:53 AM

    Hi,

    If you are using the "Test Email" button, it will directly send the notification in your account's email.

    To better test it, you will need to actually open the form, fill it out and click the submit button. That will give you a better result if everything works in your form.

    I hope that helps.