What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we replace an empty case by "unknown" in the email?

    Asked by Raslevol on November 04, 2015 at 10:52 AM

    Hi ! :)

     

    If one field is not filled up, but that we want to appear anyway. Can we replace the empty space by "unknown" ?

     

    Thanks for your precious help.

     

     

    jonathan

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    JotForm Support

    Answered by david on November 04, 2015 at 02:42 PM

    Hi,

    If you set the default value for the the to be "unknown" , that would be the easiest way to accomplish what you are looking for. 

    There is not a way to automatically swap out empty field data for unless you use conditions.  However, using conditions would produce the same result as my example above. 

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    Answered by Raslevol on November 05, 2015 at 04:29 AM

    Hi,

     

    I 'm looking for the general settings but don't find it...

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    JotForm Support

    Answered by EltonCris on November 05, 2015 at 06:51 AM

    Simply right-click the field or click its cog icon to open its properties. 

    Example:

    Default value is also available on the top toolbar when you click the field.

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    Answered by Raslevol on November 05, 2015 at 06:57 AM

    Thank you!