What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we upgrade our account as we progress and as needed?

    Asked by helenmarshall on November 04, 2015 at 11:57 AM
    - we understand we'll need to upgrade our account accordingly to the expected size; can we keep upgrading as we go?
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    Answered by Ben on November 04, 2015 at 12:13 PM

    Yes, we allow upgrading and downgrading as you go. All that you would need to do is to log into your account and then select the plan that you want to upgrade or downgrade to and the change should be shown to you as soon as you get back to your account.

    If you have any difficulties with the same or if you have any questions prior, during or post the change, we are here and happy to assist so all you need to do is to let us know :)