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  • Profile Image

    Thank you page is not shown if the image is submitted as well

    Asked by helenmarshall on November 04, 2015 at 11:58 AM
    - When sending an image, the 'thank you' text fails to appear; how can we fix that?
    Thank you page conditions
  • Profile Image

    Answered by Ben on November 04, 2015 at 12:24 PM

    I took a look at your form and I can recreate the same issue where I am shown a blank page after submitting the form.

    Looking into the form, I see why that happens. The reason why it did is because you have set your conditions to show empty thank you page on the submit if the name (which is required field) is filled out - which means that it would show it like that every time.

    Removing the condition will allow you to see the thank you page once again.

    Do let us know how it goes.