my form is showing as disabled when i try to preview or publish it :(

  • VacationsByHeather
    Asked on November 4, 2015 at 1:37 PM
  • VacationsByHeather
    Replied on November 4, 2015 at 2:20 PM

    bump

  • Jeanette JotForm Support
    Replied on November 4, 2015 at 5:36 PM

    The problem is that this form contains fields to request credit card critical info on plain text fields and this goes against our Terms http://www.jotform.us/form/53074559404154

    I've deleted the guilty fields and re-enabled your account.

    To prevent this issue in the future, you must use any of our payment integrations instead, just like you did with the other form, where you have setup Authorize.net,

    To enable the Payment authorization, follow these steps.

    1. Select your form's payment integration field

    2. Right-click then click Show Properties

    my form is showing as disabled when i try to preview or publish it :( Image 1 Screenshot 30

     

    3. Select 'Yes' under Authorization Only

    my form is showing as disabled when i try to preview or publish it :( Image 2 Screenshot 41

    4. Save your form