What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Analytics stopped working

    Asked by paper589 on November 04, 2015 at 05:03 PM



    We have one form, Custom Printing Inquiry, and it looks like as of October 21st, analytics stopped working for the form.


    Thank You.

  • Profile Image

    Answered by Ben on November 04, 2015 at 05:12 PM

    Thank you for reporting.

    Our developers are looking into this issue, but I will raise your thread to them as well so that they can look into your account as well to confirm that everything is working once resolved.

    We will update you about the same as soon as there are any updates.

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    JotForm Support

    Answered by mustafa on November 09, 2015 at 04:39 AM


    Sorry for the late response. We could resolve the issues and seems working now. Please let me know if you see any problem regarding to data. Thanks for your cooperation.