Does Follow and Share for Facebook and Twitter are unavailable?

  • starsonskyproject
    Asked on November 4, 2015 at 5:18 PM
    Jotform Thread 697812 Screenshot
  • jonathan
    Replied on November 4, 2015 at 10:47 PM

    I checked it on your account http://www.jotform.com/myaccount/getMore it was available though.

    Does Follow and Share for Facebook and Twitter are unavailable? Image 1 Screenshot 20

    Can you try also making sure you are logged in to your social account (i.e Twitter) on a separate tab on your browser. Then, click on the Get More option you want to use.

    Let us know if issue persist.

    Thanks.

  • starsonskyproject
    Replied on November 5, 2015 at 2:07 PM

    Hi thank you Jonathan,

    I've already login to Tw and Fb and using different browser

    But it seem still unavailable :(

  • jonathan
    Replied on November 5, 2015 at 3:18 PM

    I am sorry, what I meant was login to your social accounts via the same browser you were logged in on JotForm.

    Does Follow and Share for Facebook and Twitter are unavailable? Image 1 Screenshot 20

    Can you please try using Chrome browser instead. I have checked it again on your account, and it is still working just fine.

    Let us know how it goes.

    Thanks.