What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the "Time To Live" store the data for that long in the browser no matter what?

    Asked by UtiliSync on November 04, 2015 at 05:26 PM
    Does the "Time To Live" store the data for that long in the browser no matter what?  I want my data stored in the browser if it crashes or I accidentally close it.  I want my data CLEARED if I successfully submit the form.  Is that possible?
    TIme to live browser data store data browser
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    JotForm Support

    Answered by Mike_G on November 04, 2015 at 05:37 PM

    It should save the data on your browser even if your browser crashes or you accidentally close it unless the crash clears the data out. However, the data will be there even if you submit your form until the time is passed.

    I hope this helps. Let us know if you have any other concerns and we will be glad to help you. Thank you.

  • Profile Image

    Answered by UtiliSync on November 04, 2015 at 07:00 PM

    Is there any way to automatically clear out the cache one the form is successfully submitted?

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    JotForm Support

    Answered by beril on November 05, 2015 at 02:26 AM

    Hi,

    Unfortunately, it is not possible with Jotform.

    I suggest that you can use Save Forms and Continue Later if the user  accidentally close the form.

    http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    If you have any question or issues please do not hesitate contacting us. We will be glad to assist you.