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    Adding the text area field in the notification email

    Asked by tapfeverwebsite on November 04, 2015 at 06:00 PM

    How to include text area with form submission...

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    JotForm Support

    Answered by Jan on November 05, 2015 at 01:28 AM

    I believe you are working with this form (http://www.jotform.com/53007456877160) right?

    I checked the email notifications and I saw that the text area in your form is included in the notification message.

    Let us know if you need any help. Thank you.

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    Answered by tapfeverwebsite on November 05, 2015 at 01:41 PM

    Yes, that's the form I'm referring to, but there is a text area with a whole waiver written out, then a signature area below it.  The signature area shows, but not the waiver.  I need them both to show so I ca easily save it as a PDF together.

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    Answered by Ben on November 05, 2015 at 03:27 PM

    I apologize for the confusion. The "TextArea" is an element that you can have on your form, allowing you to get a lot of text in a single field - and you are using it for Class Interests field.

    It seems that you were actually referencing was Text element holding text - text area of the form.

    Now I see that you have added the TextArea element under the waiver which is causing it to be shown in the email. If you wish to use the Text element instead as originally intended, then the easiest way would be to delete that new TextArea (element) and leave the Text element as it is and then just copy the same text from it, to your email.

    That will allow you to have the entire text shown there as well all the time and is how the text should be added to the email notifications.

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    Answered by tapfeverwebsite on November 05, 2015 at 06:58 PM

    There is no way to have a text element holding text show up as an item in the email?

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    Answered by tapfeverwebsite on November 05, 2015 at 07:47 PM

    Is there a way to make a TextArea wider?  I tried giving the columns a higher number, but it doesn't seem to change.

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    Answered by Sammy on November 06, 2015 at 12:34 AM

    It is currently not possible to add text elements in the email template, form fields are restricted to the ones that take user inputs. You can use the approach of pasting the content of the textarea in your email as suggested by my colleague.

    Regarding increasing the width of your textarea do the following.

    1. Set the label to be aligned on top

    2. Using the designer paste the following CSS under the CSS tab section and save the changes

    .form-textarea {
        min-width : 320px;
        width : 100%;


    Here is the outcome of the above modifications

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    Answered by tapfeverwebsite on November 09, 2015 at 01:57 PM

    Thank you Sammy, the tip for widening the textarea was very helpful!

    Next problem is that the form isn't showing up properly on mobile:

    www.tapfever.com/enroll  The back/next button isn't showing...

    I'm re-doing my whole website.  The link above is for my current/old site.  The back/next button isn't showing.  On the new site: dev.tapfever.com/enroll/registration-form the back/next buttons don't show, and form doesn't even appear to be responsive, as it should be.


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    Answered by Ben on November 09, 2015 at 03:06 PM

    Since we can assist with only one issue per thread, I have moved your new question to a new thread here: http://www.jotform.com/answers/701019 where we will assist you shortly.