When using PayPal integration / can I have the form go to my email even if payment has not been completed?

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    Asked on January 21, 2012 at 05:22 PM

    My concern is that some people may not want to pay online, but I still would like to know that they filled out the order form, so that I can contact them. I realize I could log in to jotform to see incompleted orders but I would like the submission to come to my email paid or not.

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    Answered on January 22, 2012 at 01:47 AM


    We have already added this feature to our list of feature enhancements. I understand that this feature is being asked many times which is why we have marked this as important. As of the moment though there is no time frame as to when this feature will be completely released. Over the past months our developers were very busy with the new features just like wishbox and also fixing other reported bugs, rest assured that this is on the to do list.

    Thank you so much for asking about this. If in any case, this feature will be released, we'll inform you in this thread. Thank you so much once a gain, have a great day!