What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i have a form that is saying form not found it has been disabled what to do

    Asked by gloryn2000 on November 04, 2015 at 08:08 PM
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    Answered by Sammy on November 05, 2015 at 03:35 AM

    I checked you account and it appears is was suspended by our phishing detector because some forms were flagged as  collecting sensitive user information, namely payment details

    Kindly remove the fields for credit card payment collection in the following forms

    1. Agent Payment Form (remove the portion where you specify the card type)

    2. Make a Payment Form (Has fields collecting credit card information)

    Once you do this you account will be reactivated.

    Kindly refer to our terms of service page for more information and clarification.