Why are all of my forms disabled?

  • gloryn2000
    Asked on November 4, 2015 at 8:15 PM
  • beril JotForm UI Developer
    Replied on November 5, 2015 at 3:52 AM

    Hi,

    I've checked your account, I found that your forms Make A Payment and Payment Authorization  are asking for user's credit card details. I've deleted those fields.

    Why are all of my forms disabled? Image 1 Screenshot 30

    Why are all of my forms disabled? Image 2 Screenshot 41

     

    We do not recommend asking credit card info, that will cause the suspension of your account.

    Please, you should not ask credit card information from your users. Creating such forms are not allowed. If you want to create payment form, please use one of our integrated payment tools.

    Please check our Terms of use:

    Thank you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.