What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Appointment widget not counting every submissionsAsked by o_mfg on November 04, 2015 at 10:07 PM
I am using the appointment widget, no slots are showing as unavailable even when they are picked. I have reloaded the widget a number of times, each time checking to see that there is an api created.
The api is read only, though, and is not specific to appointment slots. It says "Widgets API - readOnly"
Could that be why the appointment widget isn't counting down? Is there a way that I can add the api to the appointment slots widget using the source code?
This is very frustrating.
Thanks for reporting and apologies for this inconvenience caused.
Issues like this can be resolved by recreating the API key that was automatically generated by the widget in your API page http://www.jotform.com/myaccount/api. I have manually do it for your convenience. Your appointment widgets should be working fine by now.
To reset the widget counter, simply delete the submissions in your form submissions page.
Hope this helps!
Thanks so much.