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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Defining / modifying payment options from a template

    Asked by jdono624 on November 04, 2015 at 10:33 PM

    Hello. I'm working on setting up a merchandise order form. I decided to modify one of the provided templates; the Women's Arsenal one. I'm done with the items and the drop downs that go with them, but am stuck on how to set up payment options. I'd like to have two options, PayPal or to mail in payment. When I try to add the PayPal option, I get a message that states I have to delete the existing method before adding a new one. I can't find where to do that. Here's the link to what I've got so far....


    I haven't linked this to a website yet.

    Thank for your help


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    JotForm Support

    Answered by Chriistian on November 05, 2015 at 04:25 AM

    Hi John,


    You can not add more than one payment field/option in your form. If you want to have more than one payment field in your form, you can create a separate form with different payment field and then link the other for to your main form. You can check this article for more information: How to Create a Basic Multiple Payment form.


    Do let us know if you need further assistance.

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    Answered by jdono624 on November 12, 2015 at 06:01 AM

    I've had to do a bit of tweaking with the column width, but that works great. Thanks!

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    JotForm Support

    Answered by BDAVID on November 12, 2015 at 11:07 AM

    On behalf of my colleague, you are welcome! If you need anything else, please open a new thread, we will be glad to assist you.