Form not showing in webpage

The contact page of my site is http://tca.by/kontakty

The feeddback form looks just partially

Button (see right bottom corner) opens empty pop-up.

Please help me repaire of the form.

My login is TCAby

I see what you mean. I was able to replicate your issue.

 

Please try to re-embed the form using the Iframe method. This should prevent script conflicts between the page and the form.

Let us know if you need any help. Thank you.

I've tried to change embeded mode to iframe mode. But nothing changed, I mean  the feedback not shown.

Also I have second trouble for Button mode (red bottom corner). The form is opened (ok) but without button "Send" (see enclosed screenshot).

Hi,

In the form embedded using iFrame and Feedback embed code, you have not declared a height value, I believe. You also need to adjust it so that the form will be shown fully.

<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/40733855107353" frameborder="0" style="width:100%;

      height:undefinedpx;

      border:none;" scrolling="no">

    </iframe>

 

Could you please try the following:

1. First, please try removing the <script> code in your iFrame. You can use this one:

    <iframe

      id="JotFormIFrame"

      onDISABLEDload="window.parent.scrollTo(0,0)"

      allowtransparency="true"

      src="https://form.jotformeu.com/40733855107353"

      frameborder="0"

      style="width:100%;

      height:600px;

      border:none;"

      scrolling="no">

    </iframe>

    <script type="text/javascript">

      window.handleIFrameMessage = function(e) {

        var args = e.data.split(":");

        var iframe = document.getElementById("JotFormIFrame");

        if (!iframe)

          return;

        switch (args[0]) {

          case "scrollIntoView":

            iframe.scrollIntoView();

            break;

          case "setHeight":

            iframe.style.height = args[1] + "px";

            break;

          case "collapseErrorPage":

            if (iframe.clientHeight > window.innerHeight) {

              iframe.style.height = window.innerHeight + "px";

            }

            break;

          case "reloadPage":

            window.location.reload();

            break;

        }

        var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false;

        if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) {

          var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)};

          iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*");

        }

      };

      if (window.addEventListener) {

        window.addEventListener("message", handleIFrameMessage, false);

      } else if (window.attachEvent) {

        window.attachEvent("onmessage", handleIFrameMessage);

      }

      if(window.location.href && window.location.href.indexOf("?") > -1) {

        var ifr = document.getElementById("JotFormIFrame");

        var get = window.location.href.substr(window.location.href.indexOf("?") + 1);

        if(ifr && get.length > 0) {

          var src = ifr.src;

          src = src.indexOf("?") > -1 ? src + "&" + get : src  + "?" + get;

          ifr.src = src;

        }

      }

      </script>

 

 

2. For the Feedback button, you need to adjust the height.

<!-- JotForm feedback form -->

    <script src="https://form.jotformeu.com/static/feedback2.js?3.3.REV" type="text/javascript">

      new JotformFeedback({

        formId: "40733855107353",

        buttonText: "Напишите нам",

        base: "https://form.jotformeu.com/",

        background: "#073177",

        fontColor: "#FFFFFF",

        buttonSide: "bottom",

        buttonAlign: "right",

        type: false,

        width: 700,

        height: 600

      });

    </script>

<!-- /JotForm feedback form -->

 

Let us know if that works.

Ok, thank you!

Now it works good.

I'm glad that everything is working in your end now :)

Please feel free to contact us here in the forum if you need any assistance again.

Thank you.