Can we change our Username?

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    feliciaa
    Asked on November 05, 2015 at 08:45 AM

    Hello, the person who created our school's account used her own name for the Username. She is no longer with the school and I'd like to change the Username. Thank you.

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    Welvin
    Answered on November 05, 2015 at 09:53 AM

    Yes, the username can be changed, but only the support team can do it for you. Please let us know your new desired username. We'll check it and proceed if it's available. Please give us at least 3 so we can use the other if the first one is not available.

    Thanks

  • Profile Image
    feliciaa
    Answered on November 05, 2015 at 11:57 AM

    Thank you for your quick response! I'd like to change the username to clarkschool.

    Thanks!

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    Welvin
    Answered on November 05, 2015 at 01:29 PM

    It's done. If you are using a custom URL in your forms, you will have to update it to reflect the new username.

    Thanks