What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we change our Username?

    Asked by feliciaa on November 05, 2015 at 08:45 AM

    Hello, the person who created our school's account used her own name for the Username. She is no longer with the school and I'd like to change the Username. Thank you.

    change username
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    JotForm Support

    Answered by Welvin on November 05, 2015 at 09:53 AM

    Yes, the username can be changed, but only the support team can do it for you. Please let us know your new desired username. We'll check it and proceed if it's available. Please give us at least 3 so we can use the other if the first one is not available.

    Thanks

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    Answered by feliciaa on November 05, 2015 at 11:57 AM

    Thank you for your quick response! I'd like to change the username to clarkschool.

    Thanks!

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    JotForm Support

    Answered by Welvin on November 05, 2015 at 01:29 PM

    It's done. If you are using a custom URL in your forms, you will have to update it to reflect the new username.

    Thanks